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Cost: $180.00
Courses Included: 6 (Closed courses will not be included.)


This bundle includes courses for those who do not have time to complete a MBA degree but still want to understand the key concepts. 

Develop a broad perspective to deal more effectively in today’s rapidly changing and increasingly complex business environment.


Upon completion of this course, participants will be able to: 

* Recognize how the balanced scorecard helps to align business activities to the vision and strategy of the organization * Identify the key characteristics of a balance scorecard * Identify the four perspectives of the balance scorecard * Define business process improvement * Identify 14 steps to business process improvement * Recognize the benefit of "Lean" business * Identify 3 pillars of lean * Identify different methods in dealing with change * Recognize the importance for continuously evolving * Contrast the differences between imposed and designed change * Identify how to get employees to "BUY" into change * Define excellent customer service * Identify the finance department’s product * Identify the finance department’s customers * Serve their customers well * Identify skills for excellent customer service * Define the process of performance management * Identify an employee goal setting process * Recognize how to motivate employees * Identify the parts of the project management process * Recognize the importance of considering "Personality Styles" when assembling project teams * Illustrate the benefits of replacing the timesheet as described in the article "Project Management for Accountants"

MBAexpress:  Key Concepts of Performance Management includes: 

  • MBAexpress:  Balanced Scorecard
  • MBAexpress:  Business Process Improvement
  • MBAexpress:  Effective Change Management
  • MBAexpress:  Excellent Customer Service
  • MBAexpress:  Performance Management
  • MBAexpress:  Project Management

Click on each course below for each individual course details.


  • Catalogs (0)
  • Courses (6)

MBAexpress: Balanced Scorecard (Included in catalog bundle)

Balanced Scorecard is a performance measurement framework that added strategic non-financial performance measures to traditional financial metrics to give managers and executives a more 'balanced' view of organizational performance.

MBAexpress: Business Process Improvement (Included in catalog bundle)

Have you ever tried to improve a business process only to be told “that’s the way we’ve always done it”?

MBAexpress: Effective Change Management (Included in catalog bundle)

How do you react to change? Change is difficult, even when it is good and for right reasons.

MBAexpress: Excellent Customer Service (Included in catalog bundle)

What does excellent customer service mean to you? Discuss the importance and skills needed to provide excellent customer service to both your internal and external customers.

MBAexpress: Performance Management (Included in catalog bundle)

This course focuses on developing an effective performance management system that will motivate and bring out the best in your employees.

MBAexpress: Project Management (Included in catalog bundle)

Project management is a results-focused concept.
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