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MBAexpress: Business Process ImprovementMBAexpress: Business Process Improvement

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Cost: $45.00 (USD)
Credits: 1
Estimated Length: 1 hour(s)
Enrollment Valid For: 12 months


Have you ever tried to improve a business process only to be told “that’s the way we’ve always done it”?  

This course will discuss ways to improve your business processes to make them more efficient and better for your organization and customer.


Upon completion of this course, participants will be able to:

Define business process improvement
Identify 14 steps to business process improvement
Recognize the benefit of "Lean" business
Identify 3 pillars of lean

Benefits of Lean
Lean in a Service Organization
Flow Organization
Reducing costs
Maximizing productivity
Minimizing waste and re-work
Best practices
The lean business
Value and value stream
Pursuit of perfection
Employee empowerment
Field of Study: Management Advisory Services

Level: Basic

Prerequisite: None

Designed For: CPAs, corporate finance teams, business leaders and other financial professionals

Instructor: Jennifer Howard Elder, CPA, CMA, CIA, CFF, CGMA, MS

Publish Date: January 29, 2016

The Business Learning Institute, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:


Jennifer Howard Elder, CPA, CMA, CIA, CFF, CGMA, MS

Jennifer Elder is a keynote speaker, trainer, and business coach in the business of business transformation. For more than 20 years, she has been helping businesses by peeling back the layers of “administrivia” and finding the hidden strengths and core values that make you and your company awesome. Jennifer works with businesses to develop a compelling business strategy that is quick to implement that transforms your company from what you are now to what you have always wanted it to be.

Known for being energetic and enthusiastic, Jennifer has been delivering high-quality, customized training that make complicated topics easy to understand, relevant, and useful. She has conducted seminars for the Fortune 500, US Government, State CPA Societies, and CPA Firms in 33 states. Her sessions are highly interactive, full of discussion, and even a little entertaining.

Jennifer received her BA from the University of Massachusetts and an MS in Organizational Management from Antioch University New England. She lives on her boat near Annapolis, Maryland.


  1. MBAexpress: Business Process Improvement (Online Lesson)


  1. MBAexpress: Business Process Improvement
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