MBAexpress: Communication in the Workplace
How you communicate with your clients can make or break your career! This course will discuss different personality styles and demonstrate the different ways to communicate information to them. See how recognizing their personality style(s) can turn communication breakdowns into breakthroughs.
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Upon completion of this course, participants will be able to:
Identify the different types of personality styles in the workplace
Recognize how to communicate with the different types of personality styles effectively
Characteristics, Strengths, and Weaknesses of Personality Styles
Connecting with Personality Styles
Field of Study: Communications and Marketing
Recommended CPE Credit Hours: 1.0
Course Level: Basic
Designed For: CPAs, corporate finance teams, business leaders and other financial professionals
Instructor: Peter A. Margaritis, CPA, CGMA, MAc
Publication Year: 2014
Expiration Date: Course content is reviewed annually and revised with neccessary changes or else the course is removed.
Peter A. Margaritis, CPA, CGMA is an author, blogger, speaker, educator, humorist, improviser, and podcaster. Partnering with the Business Learning Institute, his firm “The Accidental Accountant” teaches CPAs and other business leaders how to apply the seven principles of improvisation to build respect, trust and support with their colleagues and clients. He is the author of Improv Is No Joke: Using Improvisation to Create Positive Results in Leadership and Life.
Peter earned is his Bachelor’s in Business Administration from the University of Kentucky, a Master’s Degree in Accountancy from Case Western Reserve University and he is a licensed, non-practicing, CPA in Ohio. He has worked for companies such as Price Waterhouse, Victoria Secret Catalogue (not as a model), two large banking institutions and has managed restaurants in his day. Don’t be surprised – he is Greek. He was also an assistant professor of accounting and taught in the MBA program at Ohio Dominican University in Columbus, OH.
Peter is a member of the American Institute of CPAs, Georgia Society of CPAs, Maryland Association of CPAs, Ohio Society of CPAs, and the National Speakers Association. He is also the past chairman of the Ohio Society of CPAs executive board and a former delegate to the AICPA governing council.